Shipping and Returns

Thank you for shopping at Renovandijk.com! To ensure a smooth and transparent shopping experience, please review the following information regarding shipping and returns.

Shipping Information:

FREE WORLDWIDE SHIPPING

We work closely with printing partners located worldwide to deliver your products in the most efficient and timely manner possible. Due to this collaboration, shipping times may vary depending on your destination. Once your order is placed, please allow an average of 1-4 business days for the printing process and an additional 1-4 business days for shipping.

Please note that these shipping times are estimates and may be affected by factors beyond our control, such as customs procedures or unforeseen delays. Rest assured, we strive to expedite the shipping process and will keep you informed of any significant delays that may occur.

International Shipping:

Renovandijk.com is pleased to offer international shipping to customers around the world. However, please be aware that international orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These additional costs are the responsibility of the customer and are not included in the product or shipping charges at checkout. We recommend contacting your local customs office for further information regarding potential fees before placing your order.

Order Tracking:

To keep you informed about the status of your order, we provide tracking information as soon as it becomes available. Once your order is dispatched, you will receive a confirmation email containing a tracking number. You can use this number to track your shipment's progress and estimated delivery date through our website or the respective shipping carrier's online tracking system.

Returns and Exchanges:

We want you to be completely satisfied with your purchase from Renovandijk.com. If you are not entirely happy with your order, we offer a hassle-free return and exchange policy.

Returns:

• You may return any unused and unaltered product within 14 days of receiving it.
• Please ensure the item is in its original packaging and in the same condition as when you received it.
• To initiate a return, please contact our customer support team with your order details. They will guide you through the process and provide you with a return shipping address.
• Once we receive and inspect the returned item, we will issue a refund to your original payment method.

Exchanges:

• If you wish to exchange your item for a different size, design, or any other reason, please contact our customer support team within 14 days of receiving your order.
• We will guide you through the exchange process and provide you with an exchange shipping address.
• The exchanged item should be in its original packaging and in the same condition as when you received it.
• Once we receive and inspect the exchanged item, we will process the replacement and ship it to you as soon as possible.

If you encounter any issues with your order, please contact our customer support team, and we will work with you to find a satisfactory solution.

Contact Us:

If you have any further questions or require assistance, please don't hesitate to reach out to our customer support. You can contact us through our website's contact page or by emailing info@renovandijk.com. We are committed to providing excellent service and will respond to your inquiries as soon as possible.

Thank you for choosing Renovandijk.com. We appreciate your support and hope you enjoy our wildlife and nature prints to the fullest. Happy shopping!